LiteCRM
Take phone orders faster. Process them without mistakes.
When customers order by phone, speed and accuracy matter. LiteCRM gives your call team one simple screen to capture the order, recognise the customer and move the order through to fulfilment.
Call-based orders
Built for phone ordering
One screen
Customer and order together
Order tracking
From call to completion
Features
Why teams choose LiteCRM
Quick order capture
Take the order while the customer is still on the line.
Customer records
Customer details and past orders in one place.
Order processing
Move each order through processing so nothing gets lost after the call.
Lightweight by design
Simple enough for a new call-centre agent to learn on day one.
Problems we solve
From everyday friction to confident operations
| Common challenge | LiteCRM advantage |
|---|---|
| Orders written on paper or spreadsheets | Every call-based order captured digitally |
| Repeat customers asked for details again | Customer history at hand |
| Orders lost between call and kitchen or warehouse | Tracked processing for every order |
- Restaurant and cloud-kitchen call centres
- Distributors taking phone orders
- Retail and home-delivery businesses
FAQ
Frequently asked questions
Can LiteCRM work with OpulPOS?
Talk to us about your setup — we'll recommend how to connect order-taking and billing for your business.
Live demo
See LiteCRM with your own scenarios
A 30-minute walkthrough tailored to your organisation, with time for questions and pricing.